At HyperSole Official, we ensure that your order arrives safely, insured and on time. We currently deliver exclusively within Germany and do everything we can to guarantee you a smooth and hassle-free delivery experience.
Every order placed with us goes through a fixed and efficient process:
Once we’ve received your order, we’ll check your details, carry out a quality check and prepare your parcel for dispatch.
From the date of dispatch, the average delivery time is 7 to 10 working days.
Please note: There may be slight delays during public holidays or peak periods (e.g. Christmas, Black Friday or other promotions). Customs checks or external factors may also affect delivery times.
Every order is shipped with shipping insurance as standard. This means your order is insured against loss, damage or theft during transit.
✔ Loss of the parcel during shipping
✔ Damage to the product during transit
✔ Theft during delivery
✘ Delivery delays (e.g. due to public holidays)
✘ Damage already present before dispatch
✘ Indirect damage or consequential costs
📌 Please note: Shipping insurance is non-refundable, even in the event of cancellation or return.
As we begin processing your order immediately, changes or cancellations are no longer possible after purchase.Please therefore check your details carefully before completing your order.
Do you have any further questions?
📧 Feel free to send us an email at info@hypersole-official.com – our team will be happy to help!
